Introduction
Amending your subscription can be done during your free trial and existing plan. Be aware that we charge pro rata and takes effective immediately. Here's how to.
Step 1
Navigate to the left menu and select My Subscriptions.
Step 2
Choose your app and select Edit Subscription.
Step 3
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Upgrade / downgrade
Use the minus and plus icons to increase or decrease how much you want to backup and then select Continue. -
Billing frequency
To adjust your billing frequency, you can select annual billing or monthly billing under Select a plan. -
Subscription plan
You can switch from an Essential plan to Pro plan also from the same section, Select a plan.
IMPORTANT
If downgrade your subscription, you will lose service to a number of your backups. You will need to delete enough backups to meet the requirements of your new plan.
Step 4
At the company details page select Continue again.
Step 5
Review your amendments and pricing then select Buy Subscription.